How do you give back?
While receiving is always a treat, giving is just as sweet and we definitely believe in giving back. That’s why, at Aster Market, a percentage of the net proceeds is donated to a non-profit of your choice. We partner with non-profits that fall within six categories very close to our hearts: Animals, Children, Health, Veterans, Women and the World! Every few months, we’ll feature a new non-profit in each category to ensure we spread the good. See what organizations we are featuring now here!
HOW WILL MY ASTER MARKET gifts SHIP?
All Aster Market gifts ship via USPS.
WHERE DOES ASTER MARKET SHIP TO?
We currently only ship to the United States.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Orders take 1-3 business days to process and then ship Priority Mail via USPS.
DO YOU CHARGE SALES TAX?
You are only charged sales tax if you live in New Jersey.
What is your return policy?
All boxes and products are final sale. Please see our full return policy here.
WHAT IF I RECEIVE A BROKEN OR MISSING PRODUCT?
If you open your box and an item is damaged or missing please email us at email@example.com within 5 days of receiving your box to be valid to receive a replacement. If the item is damaged please also send along photos of the damaged object and its packaging. A product is considered replaceable based on the situation and can vary case by case.
WHAT IF I HAVE NOT RECEIVED MY BOX YET?
If your box has not arrived, please contact us at firstname.lastname@example.org within 14 days of receiving your tracking email and we will look into that for you. If we are not notified within that time frame, we cannot be held responsible for your missing box. Aster Market is not responsible for lost or stolen items however. If the item is listed as "Delivered" in the tracking information we will not provide a refund or ship a new package. We recommend you speak with your mail carrier or file a claim with USPS.